Categories
Game Development Marketing/Business

Kickstarter Is For Market Research

Kickstarter

Months ago, I wrote about how glad I was that I didn’t create a Kickstarter campaign to help fund Stop That Hero!‘s development. It wasn’t because I didn’t think Kickstarter was a good idea. It was because I didn’t want to do a half-ass campaign as an afterthought.

When Double Fine Studios had their record-breaking campaign, I was surprised by how many people thought that this meant that Kickstarter was a fantastic fundraising opportunity for indies. Granted, there’s good news that projects by people such as Tim Schafer and Kevin Smith can be funded without needing a huge publisher backing them.

But these people are celebrities. Of course they’re going to get a lot of attention and pledges. What about Joe Indie, the obscure person with the yet-realized dream?

Kickstarter is not a magic money machine. People can and do fail to get funding.

But perhaps the money isn’t the point.

As Corvus Elrod wrote recently in Every Kickstarter a Success, the crowd-sourcing site “is the most affordable and brutally efficient marketing tool” he’s ever used.

… the type of audience intereaction that Kickstarter makes possible is enormously valuable and the fact that the only finanical risk you take is not getting funding for a project that likely doesn’t have an existing market to sustain it anyway, there’s simply no reason every Kickstarter project shouldn’t be considered an overwhelming success – providing you simply do the hard work.

One of the toughest things to do when running a game development business is figuring out what project to work on. You can’t just work on what you think is fun and hope it pays off. You have to do market research to find out who your customers are and what they want. Otherwise, you’re hoping that when you release your game, your interests overlap with the interests of enough customers to sustain you. It relies too much on uncertainty and luck.

Kickstarter is great for measuring such interest in your project. For one example, Christopher Williamson of DreamQuest Games recently finished a campaign to raise funds for Alpha Colony: A Tribute to M.U.L.E..

While the campaign fell short of the $500,000 he was hoping for, he did manage to break $100,000 in pledges with almost 1,000 backers. He’s written up a post on 20 Ways to Screw Your Kickstarter in which he talks about the lessons learned.

But his Kickstarter update post indicates that they got the validation they needed for this project: “The world has shown it wants Alpha Colony to be built and therefore we are making some big changes in preparation for a second launch on Kickstarter!” Keep an eye out for the Alpha Colony relaunch in weeks, with an updated focus on multiplayer and a different funding target.

Ian Bogost wrote that he thinks Kickstarter is less of a fundraising platform and more of a new kind of entertainment: “It’s QVC for the Net set. And just like QVC, the products are usually less appealing than the excitement of learning about them for the first time and getting in early on the sale.”

Perhaps that’s partly true, but being able to measure that excitement as early as possible is vitally important to the success of a project, and ultimately, to a business. If Kickstarter and other crowd-sourcing sites make it easier to get that early feedback, it translates into a lot less wasted effort.

Categories
Game Design Game Development Marketing/Business

See Me At ISVCon Next Month, Plus Registration Discount

ISVCon July 13-15, 2012, in Reno, NV

From July 13-15 I’ll be in Reno, Nevada, attending ISVCon, a conference for independent software developers and vendors. It’s actually a reboot of the Software Industry Conference (SIC), which the Association of Software Professionals (of which I am currently President) purchased and is hosting for the first time.

I’m not only attending, but I’m also going to be part of a panel of game developers talking about how games are different from other types of software. I’ll be joined by Gregg Seelhoff of Digital Gamecraft and Christopher Williamson of DreamQuest Games. Each of them also have their own talks about quality assurance and mobile app development, respectively.

In 2008, I attended SIC for the first time, and I met a lot of great people there. A lot of those people I still interact with regularly today, and I find these kinds of connections well worth the cost alone.

This year’s conference reboot looks to have a fantastic set of sessions for independent software developers, including talks on marketing basics, social media marketing, best practices in freelance and outsourcing, Cloud-related technologies to help your business, mobile platforms, Software as a Service (SaaS), and more. Learning about trends and best practices from experts in all of these domains in one place is hugely valuable.

If you can make it, I’d encourage you to register at http://isvcon.org. I’d love to meet up with you. In fact, as a thank you for being a reader of my blog, you can sign up with coupon code “GB2012” and get 10% off of the registration price.

There is a discounted room rate in the ISVCon hotel block at the Atlantis Casino Resort Spa, which is where the conference is being held, and the deadline for getting a room in that block is June 28th. You can get your room rates at $69 (weekday) and $99 (weekend) a night, plus you get the $12 per night resort fee waived, instead of paying up to $150 a night with a $12 resort fee (per night!) added on top.

Also, besides saving on hotel rates, the cost for registering for ISVCon bumps up on July 1st, so there’s two good reasons to sign up today instead of waiting until the last minute.

I’m really looking forward to ISVCon. Will I see you there?

Categories
Game Development Games Marketing/Business

Why I’m Glad I Didn’t Try to Create a Kickstarter Campaign

Kickstarter

Before Double Fine had their really successful campaign and seemingly everyone thought Kickstarter was suddenly this brilliant way to raise money for indie games, I looked into it.

As development continued on Stop That Hero!, I worried about continuing to fund it with my savings before I actually ran out. I was aware of Kickstarter, since I backed Addicube and most recently Bhaloidam by Corvus Elrod, and I also backed Anthony Salter’s Inaria on 8-bit Funding. All of which were successfully funded, by the way, and I’m proud to have been a part of the reason why.

It seemed to make sense that a relatively unknown indie project could expect to get at least a little bit of funding to help make a game a reality, and I figured a Kickstarter campaign for Stop That Hero! would be an excellent way to experiment with crowdsourced funding.

I figured that I should look up how to run a successful Kickstarter campaign, and I found a lot of good information. Unfortunately, what I learned is that running a Kickstarter campaign is a lot of work, and that means dedicating time to it, and that means I’d be dedicating time away from the project I really want to work on.

Having to spend time on backer award, a high quality video trailer explaining the campaign, and finding people to fund the project? If I had dedicated marketing staff, sure, but I don’t. Plus, I clearly underestimated my budget needs for this project as it is, and I would need to ensure I knew how much to ask for so that I didn’t end up being underfunded. I’d also want to ensure that the requested funds were realistic. I’m not going to be getting millions of dollars for my project, and if I asked for that much, it means a high likelihood that the campaign itself will fail and so I’d lose access to the money that actually gets pledged.

Recently, I read an article on The Ugly Side of Kickstarter, and while the title makes it sound like it exposed some seedy underbelly of crowdsourced funding, the reality is that they’ve found what I found: that a Kickstarter campaign requires a lot of work and isn’t some magic money-making machine.

Basically, my takeaway with my own investigation was that Kickstarter campaigns are fantastic if you have the time, the marketing ability or star power, and a really good reason for it. It’s great for backers to feel some ownership in the development process and for developers to get a great marketing outlet and potential customers.

But I definitely wasn’t going to launch a Kickstarter campaign when I didn’t plan for it in the first place. Perhaps for a future project, but not as an afterthought. No one benefits from a half-assed Kickstarter campaign, and I knew I wouldn’t be able to put together a full-assed one in the time I could spare for it.

Have you looked into Kickstarter, 8-bit funding, or similar crowdsourced funding sites to fund your indie game? Have you backed any projects? How was your experience?

Categories
Game Design Game Development Geek / Technical

A New Direction for “Stop That Hero!”

As much as Stop That Hero! has
provided me with a great opportunity and learning experience,
recent events have led me to seriously invest time
in a much needed redesign. As a casual strategy game, the game
left players with a fun and exciting way to be evil and have
fun at the same time. Still, I’ve received feedback
over the months that have led me to question some of the
original design decisions I’ve made, some of which might be
leaving money on the table, so to speak.

So, the good news is that I’m taking all of the great stuff I’ve
done so far, and I’m going to recreate “Stop That Hero!” as an FPS.
As a strategy game, I find the game enjoyable, but the masses seem to
yearn for something a bit more visceral.

“Stop That Hero!: Reloaded!” puts you in the role of the hero,
fighting off the minions of an evil villain bent on taking over
the world. With the roles reversed in this new design, I think it
can be much more enjoyable and easier for fans to relate to the characters.

It will feature multiple weapons, urban and jungle environments, an
innovative cover system, and customizable uniforms for you and
members of your elite squad of minion-hunting friends (multiplayer content,
including special hats, exclusively available as DLC).

I don’t want to give too much away, but I am excited about this
new direction for “Stop That Hero!” For now, I’ll leave you with this
mock-up to give you a taste of what to expect:

STH: Reloaded
STH: Reloaded mock up. I had to use my niece's toy since I didn't have a gun or banana handy.
Categories
Game Development Geek / Technical Marketing/Business Personal Development

GDC Badge Pro Tips

While I won’t be going to the Game Developers Conference this year, I thought I would share some tips for making the most of your GDC 2012 badge and holder. These tips are especially important for people who will be attending their first GDC, such as some of the fantastic students I met when I spoke at the University of Iowa last Friday.

Feel free to share this post. And thanks, Ian Schreiber, for these tips when I attended my first GDC last year!

Categories
Game Development Geek / Technical Marketing/Business Personal Development

Hear Me Speak Live at the University of Iowa

I’ll be part of a group of game developers talking to students at University of Iowa on Friday, February 24th, 2012.

Where: Room 240 of Art Building West, Iowa City, IA

When: 4PM

Other speakers include people from Glass Cannon Games, Zach Ellsbury of Seraphic Software, iOS developer Karl Becker, and P.J. Lorenz, organizer of the Midwest Indie Game Developers Meetup group.

Categories
Game Design Game Development Marketing/Business

Filling a No-longer-served Niche

Jeff Vogel of Spiderweb Software wrote about being an indie game bottom feeder. He breaks it down into a few principles.

Stop worrying about piracy and worry about being a person your customers want to support

He talks about coming to terms with the fact that piracy happens. Interestingly, he finds the best way to “combat piracy” isn’t to pass onerous laws such as SOPA but to be a decent person that your games’ players would feel good supporting.

Price appropriately

If you are creating an ultra-casual, appeals-to-everyone kind of game, you can get away with charging less than a dollar or even releasing the game for free and using ads or selling add-ons. But if you’re appealing to an underserved niche, you must charge more for your game. Having 5,000 customers pay you only $1 means you won’t last long. The good news is that your customers are willing to pay for it.

Find the customers who are looking for what is no longer being made

Most small business advice out there says that you should find a niche, Vogel’s advice is similar, except he points out that there are plenty of game genres that used to be wildly popular and are no longer of interest to the larger companies in the game industry. Those are now underserved niches. While the popularity of these now-niches has dropped below the point where EA or Activision would find it worth their time, there are enough people who still want to play those kinds of games to make it profitible for an indie.

Vogel mentions the Atari 2600, which was my first game console. I remember playing games such as Frog n’ Flies, Yar’s Revenge, Solar Fox, and even E.T for hours on end.

And the Atari 2600 is still fun. It’s just not fun enough. The art of game design has progressed far beyond it, and Pitfall doesn’t have what it takes to compete anymore. But you know something? All of those old games can be updated. All of those old genres have tons of fans out there. They just don’t know they’re fans yet.

So does this mean you should clone old games and expect to make tons of money so long as you’re not a jerk?

No, and not just because the clones have been done already.

You can take inspiration from old games that are otherwise still fun today. Take the original Mario Bros for example. It was a platformer with a static level design, and you could collect coins and hit enemies from below before knocking them out. Now look at Super Crate Box, a platformer with a static level design in which you collect crates and use a variety of weapons to fight off enemies. Tell me where you think it partly takes its inspiration from. Yet, it plays very differently. The developers didn’t create a Mario Bros clone. They did something very different.

I think Vogel’s approach sounds similar to Dan Cook’s “reinventing the genre from the root” approach.

It occurred to me that game design, like any evolutionary process, is sensitive to initial conditions. If you want to stand out, you need to head back in time to the very dawn of a genre, strike out in a different direction and then watch your alternate evolutionary path unfurl.

Perhaps having kept my Atari 2600 all these years was a much better idea than I thought.

Categories
Game Design Game Development Geek / Technical Marketing/Business Personal Development

An Online Conference You Can Attend #AltDevConf

If you’re not familiar with AltDevBlogADay, you should be. Each day, a game developer posts on a variety of game development topics. There’s a huge backlog of content there now, and while the recent redesign has made it difficult to find the category you want (you have to click on a post to see only some of the tags available as of this writing), it’s great getting regular, up-to-date, state-of-the-art tips and tricks from the people in the trenches. Authors can be mainstream game programmers, indie developers, academics, or anyone who has something valuable to share.

AltDevConf

It seems to be such a successful site that they’ve decided to host an online conference. AltDevConf will be held on February 11th and 12th (that’s this coming weekend), featuring three tracks: education, programming, and design & production.

Our goal is twofold: To provide free access to a comprehensive selection of game development topics taught by leading industry experts, and to create a space where bright and innovative voices can also be heard. We are able to do this, because as an online conference we are not subject to the same logistic and economic constrains imposed by the traditional conference model.

As it doesn’t look like I’ll be attending GDC this year (I’m still hoping to win an All Access Pass with my GDC magnets), AltDevConf seems like a high-quality substitute. While it won’t be the same as rubbing elbows with other indies or meeting cool celebrities in the gaming world, I’m excited about it.

Do you plan to attend? Will you be speaking?

Categories
Game Development Marketing/Business

Is Asking Customers to Pre-order a Bad Thing?

A month ago, there was a post on Reddit asking what people thought about indie developers asking for money up front.

Some people are fine if they get a good quality playable build for pre-ordering, but no one seemed to be happy with the idea of funding basic engine development. It seems the general consensus is that people are getting tired of the so-called “fad” of funding a game before it is finished with no guarantee that they will see a payoff.

Minecraft‘s wild success through pre-orders aside, it’s not really a new funding tactic at all. Lots of indie developers have tried to ask for money before their games are finished, and some have seen more success than others.

The Indie Game Development Survival Guide by David Michael mentions how Samu Games started selling Artifact when it was in the beta testing stage, complete with perks for early customers. And this was in 1999.

Today, sites such as KickStarter and 8-bit Funding have enabled a number of high-profile projects to get funding from fans. Of course, a lot of projects don’t get funded and therefore don’t become high-profile.

So if you don’t have a big name to leverage like Notch or Andy Schatz or Derek Yu, are you doomed to obscurity?

No, but obviously an existing name brand helps. Otherwise, success at crowdfunding requires hard work to get your name out there. In other words, marketing. And you have to be able to demonstrate you can deliver the goods.

I started taking pre-orders for Stop That Hero! late last year, and I’ll admit feeling a bit anxious about it at the time. I didn’t have the game in a playable state yet, and here I was asking people for money in anticipation of the initial release.

While I didn’t get many pre-orders, it was definitely a nice feeling to see people actually spending some money on my game. It showed some interest, and it gave me a productivity boost to know I had existing customers to satisfy.

Now, when it comes to how I marketed the Stop That Hero! pre-order, I’m sure I did a lot of things wrong. Perhaps I should have had more videos of game play as I continued work. Maybe I should have been posting more screenshots. I could have chosen to prioritize work on certain features in the hopes that they would excite players more than the features I did work on. And maybe I wasn’t very assertive with asking for pre-orders in the first place.

At the time, I was struggling to get the alpha build across the finish line, but I kept getting good feedback from playtesters. Since the game was good enough to provide some enjoyment to players, it meant it was good enough to ask for players to pay for that enjoyment.

Now, of course some people weren’t happy with the idea of paying up front for a game they couldn’t see. And it’s hard to blame them. Since many game projects don’t get finished, it’s asking a lot to essentially gamble the cost of a pre-order on an unknown. Especially when indie developers don’t necessarily have the offsite backup solutions of larger studios when disaster strikes. See the Project Zomboid burglary for an example. All of their code was gone when someone stole two laptops, so it was a huge setback for the developers who had to rely on outdated backups to continue.

And it didn’t sit well with some of their customers, judging by the Reddit thread. It seems this experience turned some people off of pre-orders and paying for early builds in general.

All that said, it seems that making pre-orders work requires regular, quality content. Basically, if you stop talking to your customers and prospects, they’ll stop caring.

But if all you do is talk and never produce anything, no one is going to stick around. Whether you’re taking pre-orders or pledges, you have to be able to show that you can deliver results.

If you can do both, then pre-orders are worthwhile. Otherwise, you’re wasting your customers’ time as well as your own.

Categories
Game Development Geek / Technical Marketing/Business

Indie Maintenance and Disaster Plans

My Dell Precision M90, which has been running like a champ for more than half a decade despite my cats’ attempts to get their fur clogged in its fans, is finally dying. I’ve been seeing graphical glitches for some time, but I’ve been able to continue working, and the glitches eventually go away. Except when they don’t. And recently, the machine won’t boot correctly.

Well this isn't a good sign. on Twitpic

The culprit seems to be a failing video card, which is way too expensive to replace. It’s frustrating since doing so would probably give this machine another few years of life.

I’ve been very happy with this machine, but it’s been slowly getting worse, and I realized that I had no plans for replacing it. So I’ve been either putting off the research so I can do the work I need to do, or I’ve been desperately trying to get the machine back up and running so I can continue to do that work, all the while knowing that I am going to need to spend some time (and money) on finding a replacement.

A large company probably has plans for this sort of thing, with IT departments bringing in spare equipment or ordering replacements. In fact, some companies have entire disaster preparedness plans in place. Replacing equipment quickly to ensure business continuity is just a part of such plans.

Since I purchased this laptop through Dell Small Business, I was able to get next-day on-site tech support that I only needed to take advantage of once towards the end of the extended warranty last year, and I was also able to replace the A/C adapter quickly after the cats chewed through the old cord a few years ago. Even knowing that the warranty was expiring, I didn’t really think through how I would continue to work without the laptop, which I should have realized was as inevitable as a hard drive dying.

And now that I think about it, perhaps the cats should worry about a replacement plan as well…

As an indie or solo entrepreneur, what do you do it? How prepared are you for equipment failure? Do you only start to worry about it the day your computer fails to boot, or do you anticipate the day your development equipment needs maintenance and replacement? Or do you constantly replace your machines with the latest and greatest and so don’t need to worry about longevity?